American Airlines Cancellation Policy & Fee | +1-800-504-6979 (2023)

FAQs

How much does it cost to cancel an American Airlines flight? ›

The 24-hour refund policy applies to all ticket types, but you have to cancel the trip to get a refund.* Reservations booked as part of group block do not qualify for the 24 hour refund. Refunds will be issued in full amounts, less: Sale-imposed nonrefundable taxes.

A refund may be requested for any fare that allows refunds. Depending on the rules of the fare purchased, a cancellation fee may apply. Most fares are nonrefundable, and are not eligible for voluntary refunds. However, the value of your ticket may be eligible to be applied toward the price of a new ticket for a fee.

In the U.S., please contact American Airlines or American Eagle at 800-433-7300 for further information. If assistance is needed in Spanish, you may dial 800-633-3711. If you have a hearing or speech impairment, you may contact American Airlines or American Eagle at 800-543-1586.

Most airlines offer 100% refund on flight tickets that are cancelled from their end. On the other hand, travellers can also request for full refund if they decide to cancel a ticket due to a change of plans.

Nonrefundable tickets can be changed or canceled without a fee, but you won't receive a refund. Instead, you'll receive a travel credit applicable to another flight that you'll need to use within one year from the date of issue of the original ticket.

American Airlines Refundable Flights FAQs

You can receive a refund if you've purchased a refundable American Airlines flight and the ticket type is Main Cabin, Premium Economy, Business Class or First Class.

Is there a time limit on changes or cancellations? Yes. You can change or cancel your flight up until 10 minutes before your scheduled departure time. For example, if you had a flight scheduled to depart at 8 a.m., you'd have until 7:50 a.m. to make changes or cancel the flight.

Does American Airlines compensate for cancellations? ›

American Airlines passengers are entitled to a delay compensation in the event of any of the following: Flight delay: If your American Airlines flight arrived at your destination more than 3 hours after ETA. Flight Cancellation: if you were not informed of cancellation or informed less than 14 days before departure.

Best approach: Live chat with AA via aa.com or the American Airlines mobile app. Best phone number: 1-800-882-8880. If you've called the system before, AA will recognize your number and ask you directly what your call is about. If not, speak your AAdvantage number slowly and clearly to start the call.

If your ticket is fully refundable, you can usually cancel your flight online. Look for a “My Trips” or “Manage My Flight” section of the airline's website; the name will vary per airline. Otherwise, you can call the airline's customer service.

The Cancellation fee is a sum of money that the client needs to pay if the reservation was canceled after the cancellation deadline, or if there was another reason for canceling.

An average cancellation fee can range from 5-10%, depending on the nature and local laws. To maintain your credibility in the market, you should not charge if someone purchases your products or services by mistake and immediately cancels it since it might ruin your reputation.

If you purchase a ticket that is an unrestricted fare, you can make changes to your flight with no change fee (based on seat availability). However, an additional collection of fare may apply.

American Airlines doesn't charge fees to cancel. The airline has eliminated cancellation fees on nonrefundable domestic, short-haul international and select long-haul international flight tickets for premium cabin, premium economy and main cabin fares.

Flight credit is valid for one year from the issue date unless otherwise noted. You can use one flight credit per passenger when booking at AA.com (contact American Airlines to book with more than one flight credit).

You can request a refund online if you paid for seats and you make changes to parts of your reservation, and you lose your paid seats on the unchanged segments. You can request a voucher for the value of your non-refundable seat if you cancel your trip during the coronavirus travel period and booked by March 31, 2021.

Non-refundable tickets are usually a fraction of the cost of refundable tickets and most non-refundable airline tickets are reusable (with a change fee) in the case of a cancellation. Please keep in mind that airline tickets are non-transferrable and must be used by the same person whose name is on the original ticket.

Which airlines give you free cancellation? ›

If you purchased a round-trip flight and need to change the first leg to a different day, your best bet will likely be to pay the change fee and book a new flight. If you only need to change the return portion of a round trip, however, it may be cheaper to book a new one-way flight than to pay the cancellation fee.

Is it better to cancel a flight or be a no-show? If you know you can't make a scheduled flight, it's better to cancel your flight rather than be a no-show. If you cancel, you might receive a partial or whole credit for the fare purchased, to be applied to a future flight.

In the United States, airlines are not required to compensate passengers when flights are delayed or cancelled. Compensation is required by U.S. law only when certain passengers are “bumped” from a flight that is oversold.

According to Parker, “call volumes are at unprecedented highs” due to flight cancellations stemming from Omicron “at levels we've never seen.” He says that “the number of res agents we have for a normal period of this much travel is more than enough, but we just can't ever really get fully caught up.”

The American Airlines app

From booking and seats to boarding passes and airport maps, we're with you every step of the way. Plus, now you can speak directly with a team member or get 24/7 virtual help through our chat tool.

Yes, you can always cancel your trip, flight, hotel or rental car. However, in order to get your money back, you must normally have to have purchased cancellation protection.

The purpose of a company cancellation policy is to limit when, how, and why a client can cancel an appointment or service without penalty. To clearly communicate this information, every cancellation policy template should include these key elements: 1. A timeframe to cancel a service with or without penalty.

You can charge a cancellation fee when another person to your contract wishes to end the agreement before its scheduled end date. In business settings, many businesses that take bookings for holidays, flights or services, use cancellation fees to ensure they do not lose earnings from that cancellation.

What is a cancellation deadline? ›

Definition of 'cancellation deadline'

A cancellation deadline is a date before which you must cancel a hotel reservation without paying any money. You may cancel your reservation up until the cancellation deadline shown on your booking.

Although airlines must hold a reservation for 24 hours or provide a refund to consumers at their request within 24 hours of making a reservation, airlines are not required to make changes to a ticket free of charge (for example - change your ticket to a different date or correct a misspelled name on the reservation).

Your ticket

A refundable ticket allows you to change or cancel your flight without a fee. A non-refundable ticket may cost less, but if you need to make changes you'll be charged a change fee and any difference in fare. If you buy a Basic Economy fare, changes are not allowed.

For domestic bookings, customers can make any changes or cancellations free of charge within 24 hours of booking, if booked at least 7 days before the travel dates.

We're dedicated to providing a positive travel experience for all customers. If you have questions or want to make special travel arrangements, you can make them online or call 800-433-7300.

Provides assistance with passenger check-in and cargo acceptance. Interprets government rules and requirements for domestic and international travel or cargo shipments. Meets and dispatches aircraft within established times. Provides assistance to distressed passengers and customers.

No change fee on American-operated flights, but the difference in fare still applies. Change to/standby for a flight the same day with the same origin/destination and number of stops. Fees may apply. Fees may apply.

If you purchase a ticket that is an unrestricted fare, you can make changes to your flight with no change fee (based on seat availability). However, an additional collection of fare may apply.

Can I reschedule my basic economy flight American Airlines? ›

Your ticket

A refundable ticket allows you to change or cancel your flight without a fee. A non-refundable ticket may cost less, but if you need to make changes you'll be charged a change fee and any difference in fare. If you buy a Basic Economy fare, changes are not allowed.